Over and above is our promise that we will continually strive to provide the highest levels of customer service in the recycling and waste management industry. We want to forge strong and long-lasting relationships with our customers based on a deep understanding of their needs and expectations.
We do not make assumptions about what our customers think about our service. We spend time talking with many of our customers in depth, so we understand what is important to them and what we can do better. The feedback we receive means we are able to continually refine and improve every aspect of our service.
Our promise explains our approach and what SITA UK's customers can expect from us.
Our aim is to provide a service that goes over and above the expectations of our customers by…
Getting to know you
Understanding your business, because it’s our job to make yours easier.
Going the extra mile
Providing a quality service, with everyone working to ensure the best for you.
Keeping in touch
Communicating regularly, so you always know what’s happening.